Privacy Policy

Introduction

Windows USA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, home address, and other contact details you provide when requesting a quote or contacting us.
• Project Information: Details about your window replacement project, including property type, number of windows, and timeline.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Device Information: Information about the device you use to access our website, including device type, operating system, and screen resolution.

How We Use Your Information

We use the information we collect to:

• Connect you with qualified window replacement professionals in your area
• Respond to your inquiries and provide customer support
• Send you relevant information about our services, promotions, and updates
• Improve our website and user experience
• Analyze website usage and trends
• Comply with legal obligations

Information Sharing

We may share your information with:

• Window Contractors: When you request a quote, we share your contact and project information with pre-screened window replacement professionals who may contact you.
• Service Providers: Third-party companies that help us operate our website, process data, or provide services.
• Legal Requirements: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties for their own marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to certain processing activities

To exercise these rights, please contact us using the information below.

Cookies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: